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PRODUCT INFORMATION
Care Info
Shipping & Returns
CUSTOMER REVIEWS
PRODUCT INFORMATION

All you need is love, doughnuts and silk scarves - so help yourself to two of them right here! This silk scarf will make you say ' I donut know what i'd do without you' the minute you wear it. Donut you just love puns?

Scarf size - 60x60cm

100% high quality silk twill, 100% gorgeous, and proudly shipped from the UK.

Care guide:

For best results, store in the box this gorgeous scarf arrived in and try to avoid any jewellery accessories or makeup that may catch on its fine, delicate surface.

Ideally let a professional dry cleaner handle the scarf but if you find a last minute stain before you head out to rock the town, take a look at our care guide.

Care Info
Polyester is easy to clean. Simply wash it in lukewarm soapy water, using a detergent for delicate laundry. Wash it by hand and rinse carefully. If you need to iron the product, use a medium setting on your iron. Simple!

For Silk

For best results, store in the box this gorgeous scarf arrived in and try to avoid any jewellery accessories or makeup that may catch on its fine, delicate surface.

Ideally let a professional dry cleaner handle the scarf but if you find a last minute stain before you head out to rock the town, here's what we suggest:

Get your sink prepared by cleaning to perfection, then fill it up baby! We're using cold to body temperature water as not to damage the silk's high quality. Grab yourself a specialised silk liquid soap and be super gentle with how much you're using. Staying delicate, you want to squeeze, and massage your scarf and VERY lightly rub on any mark you find.

Done? Beautiful. Now rinse, rinse, rinse with cold water! Don't let any soap bubbles stick around; you'll lose that beautiful soft touch.

To dry, we love to treat it special, laying it flat on a towel, folding, and pressing the water out softly. We're almost there! Hang your scarf and let it dry naturally. Whip out the iron as we take out those ugly creases. We generally suggest a medium heat but PLEASE start lower if you're unsure at first - there will most likely be a silk setting. Make sure the base is clean and get pressing! We'd also recommend flipping your luxurious scarf on it's back and iron this side first. The only thing worse than a stain is a burn!

Now your scarf is all clean and fresh, get out there and take on the day in style x
Shipping & Returns
Sunshine Frankie's 100% silk twill scarves and accessories are proudly shipped from the UK. All orders placed before 11.30am Monday to Friday will be processed the same day and sent by Royal Mail 1st Class or 2nd Class to the UK. Europe, USA & Canada will be sent by Royal Mail International Standard delivery. Orders places on the weekend will be posted first thing Monday morning.

Please allow between 2-3 days for your order to arrive in the UK, 4-5 days in Europe, and 6-7 days in the USA/Canada. If an added 3 days have passed according to the above guidelines, please email us at hello@sunshinefrankie.com to review the status of your order, and we will look into it.

Returns
Our policy lasts 30 days. If 30 days have gone by since your order, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
* Earrings * Gift cards * Downloadable software products * Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable) * Book with obvious signs of use * CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@sunshinefrankie.com

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@sunshinefrankie.com and send your item to: 30 Broadwey Close, Weymouth, DOR, DT3 5PJ, United Kingdom.

Shipping
To return your product, you should mail your product to: 30 Broadwey Close, Weymouth, DOR, DT3 5PJ, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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